FAQ & Support

Do the charms fit Pandora bracelets?

Yes! All our items fit perfectly on Pandora charm bracelets and are of the same size and specification.

What are your charms made from?

All the items on our site are 925 silver unless rose or 18k gold plated and are all hallmarked in compliance with UK law.

How long does delivery take?

Delivery takes 4-7 working days for orders in the United Kingdom. Internationally delivery takes between 7 - 10 days.

How long is the guarantee?

We provide a 1-year guarantee on all our products. Please get in touch at info@silvercharms.co.uk if you have an issue.

What is your return policy?

We accept returns of unwanted goods up to a period of 7 days after they have been received. Please fill out a return form if you wish to return unwanted items.

Are there any promotions?

Yes! For a limited time, you can get a free charm when you spend £20 or more - discount automatically applied to cart.

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